Medical Office Receptionist II
2 days ago
We are seeking a skilled and dedicated Patient Access Representative II to join our team at Sutter Health.
This per diem/casual position offers flexible scheduling, including weekends as needed. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong organizational abilities.
About the Role:
- Serves as the primary point of contact for patients, obtaining necessary information to register and financially clear them for service delivery.
- Demonstrates knowledge of Sutter's health system and services to enhance the patient experience.
- Collaborates with healthcare teams to ensure seamless patient care.
Responsibilities:
- Registers and financially clears patients for service delivery, ensuring accurate and timely processing.
- Manages multiple computer systems, including patient registration/accounting systems and proprietary payer websites.
- Provides exceptional customer service, addressing patient concerns and resolving issues promptly.
Requirements:
- High School Diploma or equivalent required.
- 1 year of recent relevant experience preferred.
- Working knowledge of insurance and medical terminology essential.
- Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge required.
Salary Range:
The salary range for this role is $27.16 to $33.94 per hour, depending on location and experience.
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