Medical Office Receptionist II

2 days ago


Jackson, California, United States Sutter Health Full time
About the Job

We are seeking a skilled and dedicated Patient Access Representative II to join our team at Sutter Health.

This per diem/casual position offers flexible scheduling, including weekends as needed. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong organizational abilities.

About the Role:

  • Serves as the primary point of contact for patients, obtaining necessary information to register and financially clear them for service delivery.
  • Demonstrates knowledge of Sutter's health system and services to enhance the patient experience.
  • Collaborates with healthcare teams to ensure seamless patient care.

Responsibilities:

  • Registers and financially clears patients for service delivery, ensuring accurate and timely processing.
  • Manages multiple computer systems, including patient registration/accounting systems and proprietary payer websites.
  • Provides exceptional customer service, addressing patient concerns and resolving issues promptly.

Requirements:

  • High School Diploma or equivalent required.
  • 1 year of recent relevant experience preferred.
  • Working knowledge of insurance and medical terminology essential.
  • Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge required.

Salary Range:

The salary range for this role is $27.16 to $33.94 per hour, depending on location and experience.



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