Customer Service Representative

3 weeks ago


New Hope, Pennsylvania, United States CVS Health Full time

At CVS Health, we're committed to delivering exceptional customer experiences. As a Retail Store Associate, you'll play a vital role in shaping the future of healthcare for individuals, businesses, and communities.

The estimated salary for this position is $17.50 per hour, based on industry standards and location.

Job Summary

This role involves providing top-notch customer service by anticipating needs, demonstrating empathy, and actively resolving potential issues. You'll work independently and as part of a team to positively impact customers' lives.

Key Responsibilities:

  • Deliver personalized service by greeting customers warmly, maintaining eye contact, and offering assistance when needed
  • Accurately process transactions while following company policies and procedures
  • Maintain a well-stocked sales floor by restocking shelves, checking inventory, and completing tasks as directed by store management
  • Support opening and closing store activities, including ensuring departments are fully stocked and operational
  • Assist pharmacy personnel as needed, including working regular shifts in the pharmacy for opportunities in career growth and development
Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and multitask effectively
What We Offer

In addition to a competitive salary, CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement plan, and employee stock purchase plan. We also provide opportunities for professional growth and development, including training programs and tuition reimbursement.



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