Customer Service Representative
7 days ago
O'Reilly Auto Parts is a leading retailer of auto parts and accessories with a proven track record of growth and stability. We believe in promoting from within and offer opportunities for career growth.
\SalaryThe estimated annual salary for this position is $34,288 to $43,120, depending on experience and location.
\Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our retail team as a Retail Service Specialist. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting with sales, and supporting store operations.
\Duties and Responsibilities- Assist customers with purchases, returns, and exchanges.
- Support store operations by performing opening and closing duties, including processing transactions, managing inventory, and maintaining store appearance.
- Develop and maintain knowledge of automotive systems, repair, and maintenance to provide expert advice to customers.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask efficiently.
- Familiarity with automotive systems and repair techniques preferred.
O'Reilly Auto Parts offers a comprehensive compensation package, including:
- Competitive wages and paid time off.
- Stock purchase plan and 401(k) with employer contributions starting day one.
- Medical, dental, and vision insurance with optional flexible spending account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
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