IT Site Lead

2 days ago

Grand Rapids, Michigan, United States Trane Technologies Full time
Job Summary:

The IT Site Lead is responsible for the overall IT performance at their assigned manufacturing / warehouse facilities in the Commercial HVAC Americas strategic business unit (SBU).

Supporting the site leadership team, the IT Site Lead is the primary plant contact for IT services and support.

Managing the local IT team, he/she works as a liaison between our key business partners, SBU IT and multiple IT shared services teams to maintain and improve IT service delivery.

Key Responsibilities:
  • Responsible for the overall IT service delivery performance at the site
  • Leads, coaches and supports the local IT team
  • First point of contact for customer support escalations and major downtime incidents
  • Build relationships with functional leaders to align solutions with business strategies
  • Capture demand and help prioritize project requests and change requests/enhancements
  • Develop and execute IT strategy to maintain strong alignment with the business while delivering results for the site(s)
  • Partners with operations leadership and IT to develop and execute IT strategy supporting annual and long-range plans
  • Technology advocate for the site, maintains alignment between Lean manufacturing processes while ensuring compliance with company IT standards
  • As part of SBU IT, works with enterprise IT and external partners to support site deployments in areas such as ERP, MES, and digital factory program initiatives
  • Coordinates the site's participation and leads/manages the local execution of projects such as application implementations, technology deployments, and infrastructure upgrades
  • Applies lean principles to IT standard work processes, standard application functionality and data standards to eliminate waste
  • Participate in and/or lead continuous improvement activities and events within the site(s) including RIE's, VSA's, and health checks
  • Identifies opportunities to leverage and improve the use of technology. Develops improvement recommendations to optimize service delivery
Requirements:
  • Bachelor's Degree in Information Systems, Computer Science, Engineering, Operations Management or related technical discipline is required. Master's degree is a plus
  • 7+ years experience in a manufacturing IT environment, or equivalent manufacturing operations / engineering experience, with a demonstrated history of success and progression
  • Experience with manufacturing/shop floor applications and systems including MES/production execution, inventory/warehousing, quality and maintenance applications
  • Experience participating and/or leading projects in a manufacturing / industrial environment
  • Knowledge of Oracle ERP System and Apriso MES is a plus
  • Understanding of and experience applying Lean principles is a plus
  • Understanding of factory automation and machine integration is a plus
  • Experience with onshore/offshore models for both projects and operations support
  • Able to work safely in an industrial machinery environment
  • Overnight travel may be required to some of our North American facilities. Minimal travel expected (5-10%)
  • Ability to lead cross functional teams to deliver IT services and oversee projects in a manufacturing environment
  • Strong interpersonal, communication and collaboration skills at all levels of the organization
  • Ability to influence teams and multiple priorities
  • Ability to apply lean principles in both manufacturing and an IT services environment
  • Data analysis, asset management, problem management and resolution
  • Financial / budget management
What We Offer:
  • Total compensation for this role will include a commission/incentive plan
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives
  • Family building benefits include fertility coverage and adoption/surrogacy assistance
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
  • Paid time off, including in support of volunteer and parental leave needs
  • Educational and training opportunities through company programs along with tuition assistance and student debt support
Equal Employment Opportunity:

We offer competitive compensation and comprehensive benefits and programs.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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