Senior NetSuite Consultant
7 days ago
Oracle is seeking a highly skilled Senior NetSuite Consultant to join our team. As a key member of our Advanced Customer Support (ACS) team, you will be responsible for delivering high-quality NetSuite solutions to our customers.
Responsibilities- Lead the identification and documentation of customer NetSuite value gaps using our proprietary SuiteReview methodology
- Drive the approach to remediate gaps and achieve consensus with the customer
- Work with customers to remediate highest priority gaps
- Architect and build out solutions for complex business requirements, including configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team
- Define detailed functional requirements for automations and integrations to NetSuite
- Perform quality reviews of deliverables developed by other team members
- Mentor Junior Resources in product functionality and consulting methods to improve their abilities
- Continue to increase product knowledge and pursue relevant certifications
- Collaborate with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support
- Follow essential internal business processes aligned toward delighting our Customers
- 6+ years of overall relevant domain experience in one or more of NetSuite's vertical markets (e.g. Consumer Products, Warehouse Distribution, Manufacturing, Retail)
- Expert NetSuite ERP Financials functional solution implementation and/or administration experience - though competing ERP offerings may be considered
- 2+ years of external consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution
- Experience with defining requirements for complex customizations and integrations
- Strong communication skills
- Ability to evolve Customer business processes based on leading practices
- Passion for driving Customer satisfaction
- Finance and/or Accounting professional and/or Manufacturing Supply Chain knowledge (WIP & Routing, Advanced Manufacturing, BOM and Work Order, among others) required
- NetSuite ERP Consultant or other relevant certifications a plus
- Modest to moderate, as appropriate
This role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.
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