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Project Installation Manager

2 months ago

Spokane, Washington, United States Monaco Enterprises Inc Full time
Job Overview

Are you eager to collaborate with a dynamic team of proactive and motivated professionals who consistently support each other? Do you thrive in a diverse work environment that may include tasks such as equipment installation, technical training, and system setup? If you enjoy tackling new challenges with the backing of a dedicated team and leadership, and if you appreciate the opportunity to meet new people and gain unique experiences through travel, you might be the ideal candidate for our organization.

Position Summary: The Project Installation Manager is responsible for overseeing the installation of Monaco products at client locations, with a particular focus on significant projects defined by contract value or scope. This role requires active participation in installation tasks. Candidates must be located near an international airport and be prepared for domestic and international travel to meet project deadlines. A successful background check and drug screening are prerequisites for working on government projects.

Key Responsibilities:

  • Exemplify and promote Monaco's commitment to exceptional customer service, embodying our Vision and Core Values, particularly in terms of partnership, service, and quality.
  • Lead a team of technicians in delivering installation services at client sites, ensuring adherence to Monaco's standards of partnership, customer service, and quality.
  • The Project Installation Manager will:
  1. Be accountable for customer satisfaction in all installation projects.
  2. Concentrate on major projects as defined by contract specifications.
  3. Assist in accurate estimation and budgeting of proposals and quotes, actively engaging in the estimating process.
  4. Oversee project planning and execution, ensuring timely and budget-compliant completion of installation services.
  5. Conduct site surveys and manage installation projects directly, necessitating travel in accordance with project schedules.
  6. Provide hands-on leadership and mentorship to technicians.
  1. Engage in installation tasks to train and lead by example, ensuring project objectives are met.
  2. Ensure completion of all pre- and post-job requirements.
  3. Mentor technicians on the importance of timely and budget-conscious performance.
  4. Champion a culture of safety, ensuring that safety protocols are established, communicated, and adhered to.
  5. Understand and comply with the customer project fulfillment process.
  6. Collaborate with other departments (Production, Engineering, etc.) to facilitate smooth project execution.
  • Maintain proactive communication with management regarding project status and potential issues.
  • Serve as the primary point of contact for customer communication, ensuring clients are informed about project progress.
  • In a potentially remote work environment, the Project Installation Manager must:
  1. Adhere to company policies and procedures independently.
  2. Demonstrate reliability and trustworthiness.
  3. Make decisions that align with project and company interests.
  4. Prioritize project success over personal flexibility.
Participate in the recruitment, hiring, and training of technicians.Engage in regular safety and project meetings to monitor progress.Perform additional duties as assigned.

Ideal Candidate Qualifications:

  • Experience in high-level customer service roles.
  • Bachelor's degree or equivalent professional experience.
  • Military service or related background.
  • Experience managing government contracts and projects.
  • Proven leadership skills with the ability to set expectations and hold team members accountable.
  • Experience in construction or related fields, particularly in bidding and project fulfillment.
  • Willingness to pursue necessary training and certifications.
  • Experience with general contractors and government bidding processes.
  • Strong time management skills with a history of meeting deadlines.
  • Ability to manage projects within established timelines and budgets.
  • Familiarity with Monaco's products and technologies.
  • Proficiency in IT and productivity tools, with a preference for Google Workspace.

Work Environment: The role involves working in various settings, including military and government facilities, mechanical and electrical spaces, and outdoor environments. Conditions may vary based on weather and safety protocols.

Physical Requirements: Candidates must be able to lift up to 80 pounds, perform tasks such as kneeling, climbing, and carrying equipment, and be comfortable working at heights. Frequent travel may require extended periods of sitting during transportation.

Monaco Enterprises Inc. is committed to providing equal employment opportunities to all qualified applicants, regardless of background or status.