Guest Service Specialist
4 weeks ago
At Spencer's, we are committed to delivering exceptional guest experiences. As a Guest Service Specialist, you will play a critical role in ensuring that our guests receive the highest level of service and satisfaction.
In this role, you will have the opportunity to work closely with customers, resolve issues promptly, and contribute to the overall success of our stores. If you are a friendly and customer-focused individual with excellent communication skills, we encourage you to apply.
**Key Responsibilities:**
- Provide excellent customer service and respond to guest inquiries.
- Resolve guest complaints and concerns in a timely and professional manner.
- Work closely with sales staff to ensure seamless execution of sales transactions.
- Participate in visual merchandising and replenishment activities to maintain store appearance.
**Requirements:**
- Previous retail experience preferred.
- Excellent communication and interpersonal skills.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
**What We Offer:
Estimated Salary: $28,000 - $38,000 per year based on experience and location.
Benefits: Competitive pay, opportunities for advancement, and a fun and supportive work environment.
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