Pharmacy Transition Expert

1 day ago

Amiens, Hauts-de-France, United States Medix Full time

We're seeking an experienced Insurance Update Coordinator to join our team in South Denver. As an Insurance Update Coordinator, you will play a key role in assisting patients with their insurance updates and providing exceptional service to meet their healthcare needs.

The ideal candidate will have a strong understanding of insurance policies and procedures, as well as excellent communication skills. You will be responsible for handling inbound calls from patients, collaborating with the Benefits Investigation team, and providing one-call resolutions for refill, financial, and general inquiries.

This is a full-time position that offers a competitive salary of $22-23 per hour, plus benefits including medical, vision, dental, and paid sick time. If you're looking for a challenging opportunity in the administrative side of pharmacy, we encourage you to apply.

Key Responsibilities:

  • Handle inbound calls from patients using our 1-800 number, ensuring accurate input and loading of insurance information.
  • Collaborate with the Benefits Investigation team to address patient needs during the 'welcome' season.
  • Provide one-call resolutions for refill, financial, and general inquiries.
  • Direct corporate office calls to the appropriate teams or departments.
  • Partner with the outbound group to assist with patient follow-ups and therapy setups.
  • Maintain a patient-first mindset while delivering high-quality service throughout the process.

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