Research Associate

4 weeks ago

New York, New York, United States RFCUNY Full time

Job Summary

The Research Associate and Data Analyst will join a dynamic team at the National Center for Child Welfare Excellence, Silberman School of Social Work at Hunter College, in partnership with the New York City Administration for Children Services (ACS). The team is responsible for implementing and evaluating the Supporting Knowledge into Practice (SKIP) Initiative, a state-of-the-art professional development institute that strengthens skills and provides support to child welfare and juvenile justice frontline staff.

The Research Associate and Data Analyst will work closely with a team of ACS and CUNY employees, as well as other leaders in the ACS Division of Policy, Planning, and Measurement, to manage and support training and transfer of learning evaluation activities. This includes instrument development, data collection, analysis, and reporting, as well as the development of knowledge tests, collecting learner feedback, and managing and analyzing data generated from 10,000 participants annually.

The Evaluation team uses the Kirkpatrick model of evaluating training efficacy to measure four levels: (1) reactions; (2) learning; (3) transfer; and (4) organizational outcomes. The Research Associate and Data Analyst will be responsible for presenting findings to diverse audiences in both oral and written formats.

Key Responsibilities

  • Coordinating evaluation initiatives involving multiple team members and stakeholders.
  • Collaborating with Subject Matter Experts (SMEs), Instructional Designers, and a team of ACS and CUNY colleagues to create, review, and pilot knowledge tests.
  • Conducting test item analyses and collaborating with SMEs to identify test item improvements.
  • Assisting in the development of instruments to measure program fidelity, simulations, etc.
  • Conducting focus groups and interviews.
  • Conducting quantitative and qualitative data analysis utilizing software such as Qualtrics, Excel, SPSS, and/or Stata.
  • Creating and maintaining dashboards in Qualtrics to inform program monitoring, performance management, and continuous quality improvement.
  • Organizing and managing data files. Maintaining detailed documentation on all data management decisions and technical work.

Qualifications

  • MSW/MA/MPA/MS in social work, social science, public administration, data analytics, data science, data/information management, or another related field.
  • At least 2 years of experience doing data management and data analysis in an applied setting.
  • Experience in project management including assuring project milestones are met on time and collaborating with multiple stakeholders.
  • Excellent time management and organizational skills.
  • An exceptional commitment to accuracy and attention to detail.
  • Ability to work on a team, as well as independently.
  • High degree of flexibility and maturity to work in an innovative, fast-paced environment, and to readily embrace change.
  • Strong written and oral communication skills and ability to effectively convey complex and data-related concepts to a variety of technical and non-technical audiences.
  • Sensitivity and experience working with diverse cultural and linguistic populations.
  • Ability to travel between program locations in NYC to observe, collect data, and support team members.

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