Customer Service Representative

4 weeks ago


GondrecourtleChâteau, Grand Est, United States Emergency Physicians, PA (EPPA) Full time

Job Summary:
Emergency Physicians, PA (EPPA) is seeking a skilled Guest Services Coordinator to join our front desk team. As the first point of contact for patients and guests, this role requires excellent customer service skills, technical aptitude, and reliability.

Key Responsibilities:
Register patients for care, collecting vital demographic information and verifying insurance coverage
Accurately collect applicable co-payments and support initial rooming of patients
Provide exceptional customer service, making patients and guests feel welcome and valued
Support front desk reception administrative tasks, including scheduling and travel to other Urgency Room locations as needed

Work Schedule:
The Guest Services Coordinator will work a mix of day and evening shifts, including every other weekend and 4 holidays per year. Day shift is 7:30am-3:30pm, and evening shift is 2:30pm-10:30pm. Travel to other Urgency Room locations is required on an as-needed basis.

Compensation:
The hourly wage for this position is $21-$22. For more information, please visit our website at https://www.urgencyroom.com.



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