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Customer Service Representative

2 months ago

Dallas, Texas, United States Carlos Luevano - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented individual? If you thrive in a public-facing role and enjoy engaging with clients, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm's insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about available insurance products.
  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
What We Offer
  • Simple IRA plan
  • Hourly wage plus commission and bonuses
  • Health insurance benefits
  • Paid time off, including vacation and personal/sick days
  • Flexible working hours
  • Opportunities for growth and advancement within the agency
  • Potential hiring bonus
Qualifications
  • Interest in marketing products and services tailored to customer needs
  • Strong communication skills, both written and verbal
  • People-oriented with a detail-focused mindset
  • Proactive problem-solving abilities
  • Capability to learn and navigate computer systems
  • Able to work collaboratively in a team setting
  • Effective multitasking skills
  • Bilingual in Spanish is required

If you are driven to excel and envision yourself in this role, we encourage you to consider this opportunity.

Note: This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training requirements. State Farm agents operate as independent contractors who hire their own staff, and their employees are not considered employees of State Farm.