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Restaurant Operations Manager

2 months ago

Belton, Texas, United States Jimmy John Full time
Job Description

Job Title: Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and motivated Restaurant Operations Manager to join our dynamic team at Jimmy John's. As a Restaurant Operations Manager, you will be responsible for managing all functions of the restaurant to ensure superior customer service and high-quality products are delivered when the General Manager is not on duty.

Key Responsibilities:

  • Manage a staff of approximately three to 15 employees
  • Provide on-the-job training for all employees
  • Delegate and be responsible for the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies
  • Assist in the supervision of preparation, sales, and service of food
  • Forecast and estimate the amount of each food item needed and consumed per shift
  • Supervise food preparation and service operations to ensure restaurant efficiency
  • Ensure that every customer receives world-class customer service
  • Route deliveries and supervise drivers to maximize delivery business and speed
  • Complete daily food preparation, opening, and closing procedures
  • Execute systems and procedures with 100% integrity and completeness
  • Complete daily and weekly paperwork
  • Responsible for 100% of the cash drawers at all times during the shift
  • Audit previous shifts' systems and procedures for 100% integrity and completeness
  • Complete preventive maintenance and upkeep on store's equipment and supplies
  • Perform other related duties as required

Requirements:

  • Must be able to speak, read, and write the English language fluently and clearly
  • Strong math abilities in addition, subtraction, fractions, and percentages
  • Proficient in using personal computers and software such as Excel and Word
  • Ability to stand, walk, sit, use hands, reach with hands and arms, talk, hear, and have good vision
  • Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties, the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.