Customer Service Technician I

3 weeks ago


Sacramento, California, United States Agiliti Health Full time

Job Description:

At Agiliti Health, we are passionate about delivering exceptional medical equipment management services to our customers. As a Customer Service Technician I, you will play a critical role in ensuring the quality and reliability of our equipment, while providing outstanding customer service.

Key Responsibilities:

  • Safely load, secure, and deliver medical equipment to customers.
  • Retrieve equipment from customer locations, safely transporting the equipment back to the office.
  • Educate and engage customers at the time of delivery, keeping them informed on the features and functionality of the equipment.
  • Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance.

Requirements:

  • Be 21 years of age or older, with a high school diploma or equivalent.
  • Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
  • Have customer service experience. Prior work experience in a hospital setting is helpful.
  • Have basic computer skills.

What We Offer:

Agiliti Health is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law. We offer a robust suite of benefits for regular, full-time, non-union employees, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.



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