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Junior IT Systems Administrator
2 months ago
The Junior Systems Administrator will work under the supervision of the IT department and will use their IT experience to provide front-line end-user support and resolve technical issues to meet the needs of our in-house and remote teams.
Key Responsibilities- Provide front-line technical support to employees.
- Monitor incoming support requests and respond promptly.
- Provision and track user workstations, printers, and related equipment.
- Manage IT inventory and conduct routine audits.
- Maintain and order IT supplies as needed.
- Issue employee ID cards and security tokens.
- Create, update, and maintain new and existing procedure documentation.
- Create and update/improve existing IT scripts for various processes.
- Responsible for installing, configuring, administering, and maintaining workstations, servers, and network systems, including associated hardware.
- Help manage critical server systems.
- Propose and implement process improvements.
- Employ tools such as Terraform and Ansible to automate/control provisioning.
- Ability to work independently and motivated to seek opportunities for process improvement.
- Perform other duties as assigned.
- U.S. Citizenship to obtain Security Clearance.
- 0-2 Years Experience of Help Desk / IT Support
- 1+ Years of Professional Experience with Linux or Unix
- 1+ Years of Professional Experience with Bash Scripting and Command Line
- 1+ Years of Professional Experience with Windows 10 or later
- Ability to lift up to 35 lbs. as physical labor is required.
- Must have consistent and reliable transportation to and from work.
- Bachelor's degree in Technology, Computer Science, Software Engineering, or a related discipline (or equivalent work experience).
- Security+/Linux+ Certification is a plus
- Experience with Programming: C/C++, Python, or similar
- Experience with Specific OSes: Ubuntu, CentOS/RedHat
- Experience with Web Proxies: HAProxy, Nginx
- Experience with Web/Application Servers: Apache, Tomcat
- Experience with Crypto key management: PKI tokens, SSH keys
- Experience with Configuration Automation: Terraform, Ansible, Jenkins, Packer
- Experience with Container/Virtualization: VirtualBox, VMWare, Podman, Azure, AWS
- Active Secret Security Clearance is a plus