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Automotive Customer Advisor

2 months ago


San Juan Capistrano, California, United States Capistrano Mazda Full time
About the Role

As a Customer Advisor for Capistrano Mazda, you will be responsible for delivering exceptional customer experiences and driving sales of Mazda vehicles. You will serve as the primary point of contact for customers and be responsible for building and maintaining relationships with them.

Key Responsibilities
  • Greet and assist customers in a friendly and professional manner
  • Understand and articulate the features and benefits of Mazda vehicles
  • Conduct test drives and demonstrate vehicle capabilities to customers
  • Follow up with potential customers and maintain relationships with existing customers
  • Ensure all required paperwork and forms are completed accurately and in a timely manner
  • Stay up-to-date on product knowledge, pricing, and incentives
  • Collaborate with the sales team to meet and exceed sales targets
  • Maintain a clean and organized work area
Requirements
  • High school diploma or equivalent
  • Previous experience in customer service and sales preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Proficient in Microsoft Office and ability to learn new computer programs
  • Valid driver's license and clean driving record
  • Must be able to pass a background check and drug test
Compensation and Benefits
  • Competitive hourly pay
  • Commission based on sales
  • Full benefits package including health insurance, paid time off, and 401(k)
  • Opportunity for advancement within the company