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Strategic Operations Manager

2 months ago

Bismarck, North Dakota, United States Highmark Health Full time

Company: Highmark Health

Position Overview:

This position acts as a pivotal strategic authority and mentor within a team dedicated to payment innovation, encompassing both Value-Based Payment and traditional Fee-For-Service models. The selected candidate will spearhead the formulation and execution of departmental strategies while overseeing a group of subject-matter experts.

Key Responsibilities:

  • Deliver analytical and strategic guidance to align with the organization's objectives.
  • Design and implement strategies aimed at enhancing value-based reimbursement prospects.
  • Facilitate the execution and management of the comprehensive payment strategy, including Fee-For-Service.
  • Support the advancement of provider contracts, payment frameworks, and innovative reimbursement models.
  • Lead and nurture a team of project professionals, offering mentorship and support to ensure peak performance and growth.
  • Collaborate with various teams across actuary, operations, legal, markets, segments, and business development to meet strategic goals.

This role presents a distinctive opportunity to influence the strategic trajectory of the organization while guiding and cultivating a team of skilled professionals.

Ideal Candidate Profile:

  • Profound knowledge of value-based care and Fee-For-Service reimbursement frameworks.
  • Exceptional analytical and strategic thought processes.
  • Outstanding communication and presentation capabilities.
  • Proficient in managing multiple projects and prioritizing effectively.
  • Team-oriented and collaborative mindset.
  • Master's Degree preferred.

Essential Duties:

  • Oversee management functions including hiring, coaching, performance management, and staff productivity.
  • Organize, staff, direct, and control daily departmental operations.
  • Formulate and execute policies and programs as needed; may include budgetary responsibilities.
  • Lead strategy implementation and transformational initiatives within the department.
  • Establish relationships with strategic partners, key stakeholders, and executive leadership.
  • Assist and advise executive leadership on budgeting, staff meetings, individual development plans, resource management, employee engagement, and initiative forecasting.
  • Perform other duties as assigned.

Education Requirements:

  • Bachelor's Degree or equivalent experience/education as determined by the company.

Experience Requirements:

  • Minimum of 3 years in strategic leadership roles.
  • At least 3 years in program or operational management.
  • 3 years in a leadership capacity.

Licenses or Certifications:

  • No specific licenses or certifications required.

Skills:

  • Strong analytical capabilities.
  • Logical reasoning and problem-solving skills.
  • Business consulting expertise.
  • Team building and leadership skills.
  • Strategic planning and business transformation knowledge.
  • Effective time management.

Travel Requirements:

0% - 25%

Work Environment:

Office-based position with occasional travel required.

Physical Demands:

Ability to lift up to 10 pounds regularly.

Disclaimer: This job description outlines the general nature and essential duties of the position. It may not encompass all responsibilities and qualifications required for the role.

Compliance Requirement: This position adheres to ethical and legal standards as outlined in the company's code of conduct.

Pay Range: Minimum: $92,300.00 - Maximum: $170,800.00

Base pay is influenced by various factors including qualifications, experience, and market considerations.

Highmark Health is committed to diversity and prohibits discrimination based on protected characteristics.