Cashier - Player Services Representative

3 weeks ago


Ridgefield, Washington, United States ilani Full time
Deliver Exceptional Guest Service

We are dedicated to hiring outstanding individuals who share our commitment and passion for serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Key Responsibilities:
  • Promote superior guest service and maintain a positive organizational culture according to the principles of the Spirit of Tlcn and the Core Values of ilani.
  • Consistently interact with guests, encouraging membership in Players Club and Momentum Card programs, rewarding patrons for play, and effectively handling questions/problems.
  • Distribute monies to guests via Slot Ticket redemption, chip redemption, and check cashing.
  • Process monetary transactions for other departments and ensure all transactions are completed in an efficient and accurate manner.
  • Responsible for securing the integrity of assigned assets and maintaining the accountability of company funds in accordance with Internal Controls and Gaming Commission Rules and Regulations.
  • Maintain confidentiality of sensitive information and perform other duties as assigned.
Requirements:
  • High School Diploma / GED or Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
  • Excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
  • Basic computer input skills and previous money handling experience.
  • Ability to stand for extended periods of time and push, pull, or lift 30 to 40 lbs.
  • Must be capable of interacting with the public in a highly professional and positive manner.
  • Must be willing to work in a smoking environment and adhere to company health and safety measures.
Work Schedule:
10-hour Graveyard Shift starting at 8:00 p.m.

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