Claims Technology Director
2 weeks ago
At Great American Insurance Group, we're a leader in the insurance industry, offering a unique blend of small company culture and big company expertise. Our member companies are subsidiaries of American Financial Group, a Fortune 500 company. We're seeking a talented Claims Business Technology AVP to join our Corporate Claims division and drive innovation in our claim technology.
Key Responsibilities:- Oversee the development and maintenance of our core claim systems, claims analytics, and reinsurance automation.
- Define the vision, strategy, and roadmap for improving our existing products and delivering new features that meet customer needs.
- Collaborate with cross-functional teams, including claim business units, Business Data Analytics, IT, and Corporate Claims stakeholders, to ensure alignment and integration of product improvement initiatives.
- Lead, mentor, and develop the claims product team, ensuring high-quality deliverables and adherence to best practices.
- Evaluate project status and resource utilization, implementing changes to improve team effectiveness.
- Proven track record of leading and delivering successful IT and business projects, from ideation to launch and evaluation.
- Experience with leading claim handling platforms and supporting tools, such as Guidewire, FileNet, Tableau, Snowflake, and others.
- Knowledge of generative AI, robotic process automation, and digital strategies to drive efficiencies in the claims workflow.
- Well-versed in the lifecycle of an insurance claim, with a preference for candidates with claim handling experience.
- Excellent communication, presentation, and leadership skills, with the ability to influence and inspire cross-functional teams and stakeholders.
- Relationship Builder: Skilled in creating win-win partnerships and understanding give and take.
- Adaptable: Thrives in a constantly evolving environment and is a change agent.
- Influencer: Identifies business opportunities and makes a case to pursue them.
- Strategic Thinker: Ability to see the big picture and plan out steps to achieve it.
- Problem Solver: Takes ownership in tasks and projects, seeing them through to completion.
We're passionate about innovation, creativity, and customer satisfaction. If you're a strategic thinker with a passion for technology and innovation, we encourage you to apply for this exciting opportunity.
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