IT Director

Gibraltar Industries is seeking a highly skilled and experienced Director of IT Liaison to join our team. As a key member of our IT leadership team, you will play a critical role in driving digital transformation and innovation across our organization.

The Director of IT Liaison will serve as the strategic conduit between the IT function and core business units, ensuring that IT solutions meet the operational and strategic needs of the business. This role will be responsible for facilitating collaboration between stakeholders, delivering on key IT projects, and overseeing the development and management of the Annual IT budget.

• Serve as the day-to-day IT service liaison to the business unit(s) for all IT services.
• Collaborate with the business counterparts to analyze computer system needs for management information and functional operations.
• Build, communicate, and maintain the Application roadmap for supported business units.
• Ensure seamless communication and collaboration between IT teams and business stakeholders to optimize technology adoption.
• Oversee the development and management of the Annual IT budget supporting the business unit('s) roadmap.
• Responsible for the execution of the IT roadmap.
• Recommend and develop plans for meeting the desired business capabilities.
• Consult with management to determine scope and priorities of projects, and to discuss system capacity, resources, and compliance with corporate strategies.
• Negotiate and contract with consultants, technical personnel, and vendors for services and products.
• Manage the development, implementation, installation, and operation of information and functional systems for the organization.
• Champion change management efforts, assisting business units in adopting new digital tools and technologies.
• Monitor key performance indicators (KPIs) for IT projects and services, ensuring alignment with business objectives and stakeholder satisfaction.
• Act as a key point of escalation for IT issues affecting business operations, working to resolve critical incidents effectively and efficiently.
• Develops, implements, and monitors management information systems policies and controls to ensure data accuracy, security, legal, regulatory compliance and compliance with corporate policies and controls.
• Manage the day-to-day relationship with our ERP and other software support partners and other project-based 3rd party service providers.
• Provides priority and manages the support partner's work intake process.
• Oversees progress against commitments.
• Coordinates with business counterparts the deployment of enhancements and fixes.
• Collaborates and coordinates execution with Gibraltar's Enterprise IT function (shared services).
• Collaborate with the CDIO and other executives to develop and implement digital strategies that drive innovation and business growth.
• Help to establish the enterprise catalog of software and infrastructure and to leverage and procure items from that catalog to support business unit end users.
• Develops, maintains, and tests disaster recovery plans.
• Collaborates on IT-related recommendations and assistance for subsidiary or sister companies.
• Coordinates with Gibraltar IT for the purchase, implementation and configuration of networks, desktop, infrastructure equipment, and monitoring tools.
• Coordinates with Gibraltar IT to ensure IT SOX-related control testing for supported companies.
• Primary interface between business users, service providers and enterprise teams for all IT services whether provided internally or via 3rd parties.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

• 10+ Years of Relevant Experience overseeing IT teams and/or overseeing IT organizations.
• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Experience operating in organizations >$500 Million.
• Must have ERP management knowledge (preferably in a manufacturing environment). Epicor experience preferred.
• Experience with CRMs (Salesforce), Data Warehousing/Business Intelligence (Microsoft Fabric), iPaaS, CAD/CAM software, Procore a strong plus.
• Construction, manufacturing, AgTech, or related industries is highly desirable.

Gibraltar Industries offers a comprehensive benefits package, opportunities for career development and advancement, a dynamic workplace, paid volunteer time off, education assistance, referral bonus, and annual bonus opportunity. We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.