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Customer Service Representative

2 months ago

Anaheim, United States LOBEL FINANCIAL Full time
Unlock Your Potential at Lobel Financial

Are you ready to take your customer service skills to the next level? Lobel Financial, a leading player in the auto finance industry, invites you to grow with us.

We pride ourselves on fostering a supportive environment where your dedication and drive can lead to limitless career advancement opportunities.

Enjoy competitive benefits, work-life balance, and the chance to make a real impact with a company that values your growth and success.

Key Responsibilities:
  • Deliver exceptional customer service through friendly and empathetic interactions.
  • Resolve issues efficiently and effectively, ensuring a positive customer experience.
  • Manage multiple communication channels, including calls, emails, and other customer interactions.
  • Follow established procedures to document interactions, update profiles, and maintain accurate records.
  • Strive to meet and exceed personal and team targets consistently.
Requirements:
  • Previous success in a customer service, client support, or related role preferred.
  • Strong verbal communication and time management skills, as well as proficiency in using phone systems and basic computer applications.
  • Ability to learn and adhere to customer service policies and procedures, and quickly adapt to changing priorities.
  • Consistently reliable in attendance and performance, ensuring seamless customer service delivery.
  • Bilingual in Spanish and English preferred.
What We Offer:
  • Starting wage of $18/hr. with potential for higher based on experience.
  • Competitive benefits package, including 401K matching, medical, dental, and vision coverage.
  • Opportunities for career growth and professional development.