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Confectionery Production Specialist
2 months ago
The Confectionery Production Specialist will be tasked with crafting a diverse range of sweet products, including fudge, popcorn, brittles, caramel, and chocolate-coated items, as well as waffle cones and bowls, among others.
This role also involves supporting various tasks when not engaged in product preparation, with a key emphasis on delivering an exceptional customer experience.
KEY RESPONSIBILITIES
- Welcomes and engages with customers
- Responds to customer inquiries and offers product recommendations
- Possesses a solid understanding of available product selections
- Prepares products according to approved recipes
- Adheres to food safety regulations
- Assists in restocking and organizing displays
- Utilizes the Point of Sale (POS) system
- Maintains cleanliness; includes dusting, sweeping, mopping, washing windows, and disposing of waste
- Packages orders and gift baskets
- Proficient in operating POS systems and providing accurate change
- Strong teamwork skills, attentive listening, and ability to follow instructions
- Customer service-oriented with a friendly demeanor
- Ability to read and communicate effectively in English
EDUCATIONAL BACKGROUND
- Current student or possess a High School diploma/equivalent
- Prior experience in food preparation is advantageous but not mandatory
- Previous experience in sales is beneficial but not required
PHYSICAL DEMANDS
- Capability to lift up to 50 pounds
- Ability to stand for extended periods in a retail environment