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Service Manager

2 months ago

Ocoee, Florida, United States Chipotle Full time

Job Summary:

As a Service Leader at Chipotle, you will be responsible for ensuring that high-quality food is served to our customers. This includes:

  • Monitoring food quality and taking corrective action when necessary
  • Supporting food safety initiatives and protocols
  • Resolving customer complaints and ensuring positive customer experiences
  • Coordinating crew breaks, shift changes, and line schedules
  • Developing and cross-training front-of-house crew members

Key Responsibilities:

• Ensure that all food is prepared and presented to the highest standards

• Collaborate with the management team to develop and implement strategies to improve customer satisfaction and loyalty

• Provide coaching and feedback to crew members to improve their performance and skills

• Maintain a clean and safe working environment

• Participate in inventory management and ordering supplies as needed

Requirements:

• 1+ year of experience in a fast-paced food service environment

• Strong communication and leadership skills

• Ability to work in a team environment and provide excellent customer service

• Basic math skills and accuracy with handling cash and operating a point-of-sale system

• Ability to stand for long periods of time and move quickly and safely in a fast-paced environment