Service Technician Leader

3 weeks ago


Durham, North Carolina, United States Harmon Plumbing Services Inc Full time
Job Overview:

Harmon Plumbing Services Inc. is a family-owned plumbing and drain cleaning business with over 35 years of experience, serving the Raleigh-Durham-Chapel Hill area.

Job Summary:

We are seeking a skilled Service Technician to join our team, with a focus on delivering exceptional customer service and resolving complex plumbing issues.

Responsibilities:
  • Diagnose and repair residential and commercial plumbing systems, including pipes, fixtures, and appliances.
  • Conduct drain and sewer cleaning services, including hydro-jetting and sewer camera inspection.
  • Provide accurate estimates and recommendations to customers.
  • Maintain accurate records of service performed, parts used, and customer interactions.
  • Collaborate with colleagues to achieve team performance targets.
Requirements:
  • Possess over two years of experience in residential and commercial plumbing, or be an apprentice with equivalent experience.
  • Hold a valid NC Driver's License with a clean driving record.
  • Demonstrate excellence in customer service and effective problem-solving skills.
  • Possess strong verbal and written communication abilities.
  • Be proficient in using basic hand tools.
  • Showcase proven time management skills with the capability to keep a service truck well-organized.

The estimated annual salary for this position is approximately $65,000-$85,000, based on location and industry standards.



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