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Food Service Operations Manager
2 months ago
Position: Retail Food Service Director
Salary: $70,000 / year based on experience
Compensation Package: Flexible Paid Time Off, Comprehensive Benefits, 401K, Professional Development Opportunities
Company Overview: Morrison Healthcare is a prominent national provider of food and nutrition services, dedicated to serving over 600 hospitals and healthcare systems. Our kitchens, restaurants, and cafés prioritize socially responsible practices and deliver exceptional guest experiences. Our Mindful Choices wellness and sustainability platform promotes healthful eating and understanding of behavioral changes in food consumption. Morrison's collaboration with the Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively influences millions of patients and hospital meals annually. Recognized as one of Modern Healthcare's 'Top 100 Best Places to Work in Healthcare' for five consecutive years, and Training Magazine's Top 125 organizations for six years, Morrison is a division of Compass Group, employing over 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Role SummaryAs the Retail Food Service Director, you will oversee the effective operation of Food & Nutrition Services, reporting directly to the Director of Dining Services.
Key Responsibilities:- Manage and coordinate special events, ensuring adherence to cash controls, payroll records, and the recruitment and training of hourly team members.
- Promote customer satisfaction and maintain positive public relations through efficient resource management.
- Guide staff to deliver scheduled retail services in alignment with corporate policies and presentation standards.
- Train team members in customer service, portion control, cashiering, and safety/sanitation protocols.
- Complete all required reports in accordance with corporate policies and procedures, meeting established deadlines.
- Facilitate effective communication with team members, patients, and families.
- Implement and uphold cash handling standards as per the Corporate Policies and Procedures Manual to prevent theft of services or company funds.
- B.S. Degree in Food Services Technology/Management or a related field; or A.A. Degree with three years of relevant experience.
- 1-3 years of experience in retail operational foodservice management, depending on educational background.
- Strong understanding of food and catering trends, focusing on quality, production, sanitation, food cost controls, marketing, and presentation.
- Experience with P&L accountability and contract-managed services is advantageous.
- Familiarity with cash retail operations.
- Desirable experience in retail marketing.
- Demonstrated supervisory, leadership, management, and coaching skills.
- Excellent written and verbal communication abilities.
- Ability to engage with various stakeholders, including management, customers, and associates.
- Knowledge of financial, budgetary, accounting, and computational practices.
- Proficient in various computer applications, including Microsoft Office, email, and internet usage.
Join Morrison Healthcare and be part of a dedicated team committed to excellence in food service.
Morrison Healthcare is a member of Compass Group USA.
Compass Group is an equal opportunity employer, committed to fair treatment of all applicants and associates.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.
Associates at Morrison Healthcare enjoy a range of benefits including:
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off
- Employee Assistance Program
- Health and Wellness Programs
- Discount Marketplace
Morrison Healthcare maintains a drug-free workplace.
