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Hotel Reception Specialist

2 months ago


Ashland, Kentucky, United States free-classifieds-usa Full time

Hotel Reception Specialist

The organization is seeking a poised Hotel Reception Specialist to serve as the initial point of contact for guests, managing all facets of their experience.

Job Overview:

  • Facilitate the check-in and check-out process for guests
  • Oversee online reservations
  • Generate billing statements
  • Address and resolve any challenges that guests may face. Employ active listening to comprehend each customer's distinct requirements. Use nonverbal signals to assess guest satisfaction or dissatisfaction during their stay.

Key Responsibilities:

  • Proficient in basic computer operations
  • Strong verbal and nonverbal communication skills
  • Excellent problem-solving abilities
  • Expertise in customer service

About Free Classifieds USA: The company prioritizes delivering customized, industry-specific solutions across various sectors, including hospitality, construction, and manufacturing. With an extensive network of branches nationwide, the organization excels in connecting skilled professionals with in-demand roles. Their localized strategy ensures a comprehensive understanding of regional workforce dynamics and availability.

Committed to fostering an inclusive workplace, Free Classifieds USA values diversity and welcomes individuals from all backgrounds, ensuring no discrimination based on race, religion, gender, age, or disability.