High-End Hospitality Expert
1 week ago
We are seeking a skilled and dedicated Luxury Guest Experience Specialist to join our team at The Ritz-Carlton. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.
Key Responsibilities- Process operational needs and address guest requests in a timely and efficient manner
- Complete reports and share knowledge of the local area with guests
- Provide exceptional customer service and ensure that every guest interaction is positive and memorable
- Work collaboratively with other departments to ensure seamless guest experiences
- Maintain a safe and clean work environment and adhere to company policies and procedures
- High school diploma or equivalent required
- No prior work experience necessary
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to work a variety of shifts, including evenings and weekends
The Ritz-Carlton is a global luxury hospitality brand that is committed to delivering exceptional guest experiences and creating lifelong memories. We are a company that values our employees and provides opportunities for growth and development. If you are a motivated and dedicated individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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