High-End Hospitality Expert

1 week ago


Fort Lauderdale, Florida, United States Marriott Full time
Job Summary

We are seeking a skilled and dedicated Luxury Guest Experience Specialist to join our team at The Ritz-Carlton. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Complete reports and share knowledge of the local area with guests
  • Provide exceptional customer service and ensure that every guest interaction is positive and memorable
  • Work collaboratively with other departments to ensure seamless guest experiences
  • Maintain a safe and clean work environment and adhere to company policies and procedures
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to work a variety of shifts, including evenings and weekends
About The Ritz-Carlton

The Ritz-Carlton is a global luxury hospitality brand that is committed to delivering exceptional guest experiences and creating lifelong memories. We are a company that values our employees and provides opportunities for growth and development. If you are a motivated and dedicated individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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