Customer Service Liaison
3 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Liaison to join our team at Kayaku Advanced Materials. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met in a timely and professional manner.
Key Responsibilities:
Enter customer orders accurately and efficiently
Respond to customer inquiries and resolve issues in a courteous and professional manner
Provide written and verbal quotes to customers
Collaborate with internal teams to ensure seamless customer experience
Skills and Qualifications:
Excellent communication and interpersonal skills
Ability to work well under pressure and meet deadlines
Strong problem-solving skills and attention to detail
Knowledge of customer service principles and practices
1-3 years of related experience and/or training in the field
Excellent computer skills and proficiency in software applications
Good written and verbal communication skills
Accounting knowledge helpful
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