Customer Service Representative

3 weeks ago


Westborough, Massachusetts, United States Innova Solutions Full time
Customer Service Position at Innova Solutions

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This is a full-time/contract position located in Westborough, MA, with a hybrid work arrangement.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets
Requirements:
  • High school diploma or equivalent required
  • 1+ year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • $25/hour pay rate
  • 03 months contract with possible extension
  • Opportunity to work with a dynamic and growing company


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