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**Assistant Manager, Team Supervisor**

2 months ago

Lakewood, Washington, United States Cold Stone Creamery Full time


**Job Summary:** As an Assistant Manager at Cold Stone Creamery, you will be responsible for leading a team of employees and team leaders to achieve exceptional customer service and sales results. Your key responsibilities will include:

Key Responsibilities:

  • Train and coach employees to provide fast and friendly service to customers.
  • Delegate tasks to team members and provide follow-up to ensure tasks are completed efficiently.
  • Hold team members accountable for their performance and provide constructive feedback.
  • Ensure team members are properly staffed and scheduled to control labor costs.
  • Monitor and maintain accurate cash handling and inventory procedures.
  • Ensure proper inventory management and ordering to meet customer demand.

Requirements:

  • Previous experience in a leadership role, preferably in the food service industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.