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Phlebotomy Specialist

2 months ago

Birmingham Alabama, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled and experienced Mobile Examiner to join our team at Quest Diagnostics. As a Mobile Examiner, you will be responsible for providing exceptional customer service and ensuring the accurate and timely completion of mobile exams.

Key Responsibilities
  • Collect and process specimens according to established procedures and protocols.
  • Conduct in-center exams and mobile exams, including taking basic vitals, medical histories, venipuncture, urine collection, and EKG.
  • Collect specimens for pre-employment drug screenings and other Quest Diagnostics services.
  • Complete application packets and other paperwork accurately and efficiently.
  • Label, centrifuge, and split specimens as required by test order.
  • Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends.
  • Package specimens for transport and ship to lab indicated on work orders.
  • Responsible for the safe and timely transporting of specimens, supplies, equipment, and materials to the appropriate destination.
  • Maintain records of each specimen collected each day.
  • Support Record Deletion process when directed by Management.
  • Submit original paperwork to destination.
  • Provide customer service to clients.
  • Follow current Examiner's Manual.
  • Read, understand, and comply with departmental policies, protocols, and procedures.
  • Maintain all appropriate Phlebotomy logs.
  • Maintain error rate of no more than 3%.
  • Confirm exams with clients day before appointment and status the case at time of confirmation.
  • Correct non-applicant errors within a 24-hour timeframe.
  • Submit accurate time and travel logs as directed by management and on time.
  • Submit accurate expense forms, if applicable, on the required day.
  • Properly clock in and out for work assignments.
  • Provide travel logs when applicable.
  • Demonstrate organizational commitment.
  • Adhere to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
  • Be aware of smoke residue and heavy fragrances.
  • Wear company-issued identification badge at all times during work assignments.
  • Report on time to work, following attendance guidelines.
  • Answer the telephone in a friendly and helpful manner, incorporating the company name, self-identification, and a helpful statement.
  • Communicate appropriately with customers, agents, applicants, coworkers, and the general public.
  • Communicate all unresolved problems immediately to the appropriate Manager or Supervisor.
  • Remain polite and courteous at all times.
  • Additional responsibilities required of Mobile Examiner.
Requirements
  • Minimum 100 documented successful blood draws required.
  • Minimum one-year phlebotomy experience.
  • Experience with pediatric and geriatric patients is a plus.
  • Prefer urine or hair follicle collection and EKG experience.
  • Sitting for periods of time.
  • Standing while performing work.
  • Driving to and from work assignments.
  • Lifting no more than 40 pounds.
  • Ability to multitask.
  • Must be flexible and available based on staffing requirements; weekends, holidays, and overtime.
  • May be required to work occasional on-call duties weekends, evenings, and early AM.
  • Must have a valid driver's license and clean driving record with access to dependable/insured transportation.
Preferred Qualifications
  • Phlebotomy or Medical Assistant certification.
  • High School Diploma or Equivalent.
Equal Opportunity Employer

Quest Diagnostics is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.