Recreation Assistant DDP

4 weeks ago

Newport, Rhode Island, United States Commander, Navy Installations Full time
Job Summary

This position is assigned to the Recreation Division of Commander, Navy Installations Command (CNIC). The Recreation Assistant DDP will perform a variety of duties in support of the MWR Community Recreation program, including special events, recreation information/resources, command events, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

Key Responsibilities
  • Provides customer service, information, and support of Community Recreation programs and activities.
  • Checks patron eligibility to ensure authorized use of recreation facilities, resources, and equipment.
  • Provides information about activities and program offerings, opens and closes facilities, orders and restocks supplies, and prepares snack bar menu items or pre-packaged retail items.
  • Collects fees from customers associated with sales of tickets, retail, and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
  • Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.
  • Assists in processing customer Internet registrations, initial log-ins, and event registrations.
  • Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items, and completes inspections upon return.
  • Notifies supervisor or program lead if damage or loss has occurred.
  • Ensures all rental or check-out forms are properly completed and reservation and check-out procedures are followed.
  • Conducts inventory, maintains inventory controls, and maintains equipment for proper accountability of program equipment and resources.
  • Assists in administering traditional and non-traditional workshops, clinics, and events in a variety of leisure and recreation skills subject areas.
  • Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.
  • Assists in day-to-day administration of multiple programs to which assigned.
  • Tasks include submission of event after-action reports, patronage data collection, and entering program data.
  • Performs inventory of various types of equipment, retail goods, supplies, and items deemed to have cash value.
  • Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs that track resource inventories, patron usage/comments, and program standards metrics.
  • Assists with recruitment, training, and scheduling of Community Recreation staff.
  • Actively supports the command statement on adherence to EEO principles and policies.
  • Assists in the planning, coordinating, publicizing, marketing, and execution of MWR programs and special events.
  • Performs entertainment and promotion scheduling.
  • Assists in updating of electronic and multi-media support tools, as needed.
  • Seeks ways to promote MWR facilities and events through outreach opportunities on base.
  • Promotes use of recreational E-reading resources available through online MWR Library Program resources.
  • Develops working partnerships with both on-base and off-base organizations to support and benefit MWR programs.
  • Performs community outreach to assist in the development of contacts.
  • Assists in the creation of professional proposals, execution of agreements, and follow-up.
  • Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.
  • Adheres to NAVMED P-5010 sanitation requirements.
  • Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
  • Provides support for Community Recreation event set up and break down.
  • Performs other duties as assigned as they pertain to the duties of this position.
Requirements

A qualified candidate must possess a combination of experience related to customer service and/or recreation activity-based functions. The ability to organize, plan, administer special events, and entertainment activities is also required.

The candidate must be able to work independently, make sound decisions, and have the ability to communicate effectively, both orally and in writing.

Knowledge of the goals, principles, techniques, and procedures used in organizing, planning, and conducting leisure time activities is necessary.

Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages, and interests is also required.

Knowledge of the functions, procedures, and operations of recreation activities is necessary.

Strong customer service skills are required.

The ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers is also necessary.

Ability to follow oral and written instructions is required.

Knowledge of computers, office procedures, and print production is necessary.

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