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Business Development Representative
2 months ago
We are seeking a highly motivated and results-driven professional to join our team as an Account Manager at Bill Gomez - State Farm Agent. As an Account Manager, you will play a vital role in driving business growth and customer satisfaction.
Key Responsibilities- Establish and Maintain Customer Relationships
- Develop and maintain strong relationships with existing customers to ensure their needs are met and exceeded.
- Identify opportunities to upsell and cross-sell products and services to customers.
- Provide Exceptional Customer Service
- Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Provide a high level of customer satisfaction through proactive communication and issue resolution.
- Promote Business Growth
- Develop and implement strategies to increase sales and revenue growth.
- Collaborate with internal teams to identify and capitalize on business opportunities.
- Experience and Skills
- 1-2 years of experience in sales, customer service, or a related field.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, interpersonal, and problem-solving skills.
- Education and Certifications
- High school diploma or equivalent required.
- Insurance licenses and certifications a plus.
- Competitive Compensation and Benefits
- Salary plus commission/bonus and retirement contribution.
- Paid time off (holidays and personal/sick days).
- Opportunities for Growth and Development
- Training and development programs to enhance skills and knowledge.
- Opportunities for advancement within the agency.