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Business Development Representative

2 months ago


Moorpark, California, United States Bill Gomez - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and results-driven professional to join our team as an Account Manager at Bill Gomez - State Farm Agent. As an Account Manager, you will play a vital role in driving business growth and customer satisfaction.

Key Responsibilities
  • Establish and Maintain Customer Relationships
    • Develop and maintain strong relationships with existing customers to ensure their needs are met and exceeded.
    • Identify opportunities to upsell and cross-sell products and services to customers.
  • Provide Exceptional Customer Service
    • Respond promptly and accurately to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Provide a high level of customer satisfaction through proactive communication and issue resolution.
  • Promote Business Growth
    • Develop and implement strategies to increase sales and revenue growth.
    • Collaborate with internal teams to identify and capitalize on business opportunities.
Requirements
  • Experience and Skills
    • 1-2 years of experience in sales, customer service, or a related field.
    • Proven track record of meeting or exceeding sales targets.
    • Excellent communication, interpersonal, and problem-solving skills.
  • Education and Certifications
    • High school diploma or equivalent required.
    • Insurance licenses and certifications a plus.
What We Offer
  • Competitive Compensation and Benefits
    • Salary plus commission/bonus and retirement contribution.
    • Paid time off (holidays and personal/sick days).
  • Opportunities for Growth and Development
    • Training and development programs to enhance skills and knowledge.
    • Opportunities for advancement within the agency.