Customer Service Representative

4 weeks ago


West Bend, Wisconsin, United States Russ Darrow Group Full time

We are seeking a highly motivated and customer-focused individual to join our team at the Russ Darrow Group. As a Receptionist/Cashier, you will be responsible for providing exceptional customer service, handling cash and credit transactions, and directing calls to the appropriate department. If you have a passion for working with people and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Assist customers with inquiries and resolve issues in a professional and courteous manner
  • Process cash, check, and credit card transactions accurately and efficiently
  • Operate the switchboard telephone system and direct calls to the appropriate department
  • Communicate with customers and employees in a friendly and efficient manner
  • Perform various clerical duties as needed

Requirements:

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Basic accounting skills and knowledge of routine accounting functions
  • Availability to work flexible hours, including evenings and weekends

What We Offer:

  • Competitive compensation package
  • Full benefits package, including medical, dental, and vision
  • 401k with company match
  • HSA with company contribution
  • PTO and growth opportunities


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