Medical Support Specialist

3 weeks ago


SaintAubinsurGaillon, Normandie, United States UNC Health Care Full time
About the Medical Intensive Care Unit (MICU)

The MICU is a 30-bed critical care unit that offers care for critically ill patients with a wide range of medical and pulmonary diagnoses. Our team has a strong sense of teamwork, focusing on continuous teaching and learning.

Overview
  • We are looking for a Clinical Support Technician to join our team.
Salary

$17.50 - $24.63 per hour, based on experience and internal equity.

Job Description

This is a dual role of Nursing Assistant I and Health Unit Coordinator (Clerical). The successful candidate will be responsible for assisting the professional caregiver in the delivery of patient care, transporting patients and/or equipment, setting up and maintaining patient rooms, and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities:
  • Assist physicians and other healthcare providers with routine examinations and procedures.
  • Critically review patient care documentation and make immediate reports to a registered nurse or physician.
  • Provide various clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
Requirements

To be considered for this role, you must have:

  • A High School diploma or GED.
  • Listing as Nurse Aide I Registry with the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) for Healthcare Provider certification.
  • One year of clerical or customer service experience and six months of related nursing assistant experience, which may include a nursing assistant course or an equivalent combination of education, training, and experience.
  • Fluency in verbal and written English language.


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