Dynamic Customer Experience Advocate

5 days ago


Orange, California, United States Hudson's Bay Full time

Join our team of dedicated professionals as a Dynamic Customer Experience Advocate at Saks OFF 5TH We are seeking a sales associate who can provide exceptional customer service, build strong relationships, and drive sales growth.

**About Us:**

We are a premier luxury off-price destination, offering over 100 stores in the U.S. and Canada, as well as online shopping at SaksOFF5TH.com. Our company provides unparalleled brand access and seamless connections between ecommerce and stores.

**Job Requirements:**

We are looking for a motivated and enthusiastic sales associate who can provide expert advice on our extensive range of luxury fashion products. The ideal candidate will possess excellent communication skills, a keen eye for fashion, and a proven track record of meeting sales targets.

**Responsibilities:**

* Provide exceptional customer service, ensuring every interaction is memorable and exceeds expectations.* Build strong relationships with customers, understanding their needs and preferences to offer tailored solutions.* Drive sales growth by identifying opportunities to upsell and cross-sell products.* Maintain a high level of product knowledge, staying up-to-date on fashion trends and brand offerings.* Collaborate with colleagues to achieve sales targets and promote a positive store environment.* Resolve customer issues through aligning to the core values of trust, integrity, and respect.

**Benefits:**

* Competitive salary ($16/hour).* Opportunities for career advancement within our corporate offices, retail stores, photo studios, and distribution centers.* Benefits package for all eligible full-time employees (including medical, dental, and vision).* Employee discount and other exciting perks.


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