Sprinkler System Maintenance Specialist

4 weeks ago


Lubbock, United States Johnson Controls Full time

About Johnson Controls

We're a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet.

Salary

$65,000 - $85,000 per year, depending on experience and location.

Job Description

As a Sprinkler System Maintenance Specialist with Johnson Controls, you'll be responsible for performing routine maintenance and repairs on commercial, industrial, and residential sprinkler systems. This includes but is not limited to wet (steel, copper, and CPVC0, dry, pre-action, deluge, and fire pumps.

Your Key Responsibilities

  • Receive service calls from our Service Resource Center, including a brief description of equipment/system malfunctions.
  • Contact customer representatives and ascertain equipment/systems problems.
  • Perform routine maintenance and repairs on sprinkler systems, including inspecting and testing equipment, replacing parts, and troubleshooting issues.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, and bulletins to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
  • Exhibit effective customer service skills by consistently communicating with district staff and customers to ensure complete customer satisfaction.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer's signature.
  • Participate in a scheduled on-call rotation.
  • Perform other duties as assigned.

What We Look For

Required Skills and Qualifications

  • 5+ years of documentation experience in Fire Sprinkler/Suppression industry.
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
  • High school diploma or equivalent required.
  • Ability to follow verbal and written instructions.
  • Ability to work independently or in a team environment.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high-lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule.
  • Some overnight travel may be required.
  • Demonstrate a high level of customer service.
  • Maintain truck inventory to ensure timely response to customer needs.
  • Ability to adhere to, implement, and always follow safety guidelines and procedures.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.

Benefits

  • Competitive pay, with salary range of $65,000 - $85,000 per year, depending on experience and location.
  • Paid vacation, holidays, and sick time - 10 days of vacation for the first year, plus sick time.
  • Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one.
  • Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
  • Encouraging and collaborative team environment.
  • Dedication to safety through our Zero Harm policy.
  • Company vehicle, tools, and equipment provided to complete all jobs.
  • Scheduling and management support.
  • JCI Employee discount programs (The Loop by Perk Spot).


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