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Front Desk Sales Representative

1 month ago

Phoenix, Arizona, United States Rumble Boxing Midcity Yards Full time
Job Description

At Rumble Boxing Midcity Yards, we're seeking a highly motivated and customer-focused Front Desk Sales Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional service to our members, creating a welcoming environment, and driving membership sales.

Key Responsibilities:

  • Member Service: Provide top-tier service to all new and existing members, ensuring a positive and memorable experience.
  • Sales Process Execution: Manage the sales and hospitality process for first-time member experiences, including follow-ups and closing sales.
  • Sales Production: Maintain a satisfactory level of personal sales performance in memberships and retail.
  • Team Collaboration: Collaborate with studio management and franchise owners to achieve business goals.
  • Event Participation: Engage in special events to promote the club and enhance community presence.
  • Skill Development: Take initiative in developing and enhancing selling skills to meet sales targets.
  • Brand Standards Maintenance: Uphold brand standards and initiatives to ensure a consistent member experience.

Requirements:

  • Sales & Communication Skills: Exceptional sales, communication, and customer service skills are required.
  • Hospitality Passion: A genuine passion for hospitality and helping others is essential.
  • Goal-Oriented: Proven ability to achieve sales targets and goals.
  • Technical Proficiency: Ability to learn and effectively utilize the Club Ready software system.
  • Fluency in English: Excellent communication skills in person, via phone, and through email.
  • Pressure Management: Ability to work under pressure and meet tight deadlines.
  • Computer Skills: Proficient in computer applications and software.
  • Schedule Flexibility: Willingness to work non-traditional hours, including holidays, early mornings, and weekends.

Physical Requirements:

  • Mobility & Maintenance: Capable of moving bags and performing minor maintenance tasks as needed.
  • Cleaning Duties: Willingness to clean studio areas, including bathrooms and the lobby.
  • Lifting Ability: Must be able to lift up to 30 lbs.

At Rumble Boxing Midcity Yards, we believe that fitness is not just a routine; it's a lifestyle. By joining our team, you become part of a dynamic community that empowers individuals to achieve their goals while having fun. Here's why working with us is an incredible opportunity:

  • Passion for People: We are dedicated to creating an inclusive and supportive environment.
  • Career Growth: We invest in our team's development, offering training and resources to help you enhance your skills and advance your career in the fitness industry.
  • Innovative Atmosphere: Our studios are designed to inspire and motivate, allowing you to thrive in a modern, energetic environment that celebrates creativity and collaboration.
  • Community Impact: As a Rumble team member, you play a crucial role in fostering a sense of community.
  • Work-Life Balance: We understand the importance of flexibility.