Amusement Host and Guest Experience Coordinator

4 weeks ago


Canton, United States Dave & Buster Full time
Join Dave & Buster's Team

We're a fun, fast-paced, and dynamic entertainment venue looking for a talented Amusement Host and Guest Experience Coordinator to join our team. As a key member of our front-of-house team, you will be responsible for delivering an exceptional guest experience, ensuring a welcoming atmosphere for all our visitors, and making every moment a memorable one.

About Us

At Dave & Buster's, we're passionate about creating unforgettable experiences for our guests. Our venues offer a unique blend of food, drinks, and games in a lively, energetic environment. We're a company that values our team members and provides opportunities for growth and development.

Job Description

As an Amusement Host and Guest Experience Coordinator, your primary responsibility will be to ensure that every guest has a positive and memorable experience at our venue. You will be the first point of contact for our guests, greeting them warmly, and providing assistance with their queries. Your role will involve:

* Greeting and welcoming guests as they enter our venue
* Guiding and directing guests to their chosen activities and games
* Ensuring that all guests have a clear understanding of our promotions, Power Card offerings, and other activities
* Providing exceptional customer service, responding to guest inquiries, and resolving any issues that may arise
* Working closely with the host team to ensure seamless service and efficient guest flow
* Maintaining a thorough knowledge of our games, promotions, and activities to answer guest questions and provide recommendations

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional guest experiences. You will also need to be able to:

* Work a variety of shifts, including days, nights, and weekends
* Lift and carry up to 30 pounds
* Stand for long periods and move around the venue
* Read and write handwritten notes

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

* Competitive compensation package, with a salary range of $12.00 per hour
* Opportunities for growth and development within the company
* A fun, dynamic work environment with a passionate team
* Discounts on food and beverages

Equal Opportunity Employer

Dave & Buster's is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and free from discrimination. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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