Quality Assurance Lead Specialist

4 days ago


West Chester, Pennsylvania, United States GrowthExpertz Full time

About the company
GrowthExpertz Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. Our approach aims to simplify the hiring process, refine recruitment strategies, and boost employer branding to attract the best candidates. Leveraging deep industry knowledge and an extensive network, GrowthExpertz can meet the varied talent needs of growing businesses.

We offer a distinctive flat-fee recruitment model combined with talent consulting, built on over a decade of expertise. Our services cover a wide range of sectors, including medical devices, and we have a proven track record of delivering high-quality results for our clients.

The estimated salary for this role is between $80,000 and $110,000 per year, depending on experience. If you are passionate about maintaining high-quality standards and have experience with Class I and Class II medical devices, we encourage you to apply.

Job Description

This role plays a critical part in ensuring compliance and quality control across the product lines, focusing on delivering reliable and high-quality solutions that meet the stringent standards of the medical industry.

  • Ensure compliance with quality assurance/quality control procedures and work instructions that impact the finished product.
  • Liaison with the sales, purchasing, and quality control teams to ensure customer satisfaction through appropriate processes.
  • Maintain supplier communication regarding non-conformances.
  • Understand and help the organization meet its Quality Policy and Objectives.
Responsibilities
  • Develop and maintain proficiency in all required computer programs.
  • Investigate customer complaints, determine root causes, and implement necessary corrective actions.
  • Maintain calibration of all measuring equipment.
  • Regularly communicate with the Quality Control Lead.
  • Review nonconformances with QC reps, determine disposition, and notify suppliers of any issues.
  • Manage repair estimates, process orders, inspect returned products, and ensure proper functionality before shipping them back to customers.
Qualifications
  • 3+ years of experience in quality assurance within the medical device industry.
  • Proficiency in Microsoft Office programs.
  • Knowledge of and experience adhering to ISO standards.
  • Demonstrated leadership, communication, presentation, and training skills, with the ability to work cross-functionally.
  • Ability to work effectively with minimal supervision.
  • Strong oral and written communication skills.


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