Dual Hotel Operations Director
3 weeks ago
We are seeking a seasoned Dual Hotel General Manager with exceptional leadership qualities and a passion for hospitality to oversee daily hotel operations at two high-performing properties in the Bloomington / Normal, IL area.
Job OverviewThis role is integral to ensuring operational excellence and delivering memorable guest experiences across both hotels. The ideal candidate will foster a culture of success, collaboration, and innovation, driving the business to achieve outstanding results in guest satisfaction, revenue, and profitability.
About UsGecko Hospitality values innovation, quality, and employee development, offering a competitive starting salary of $120,000–$140,000 + Bonus + Relocation Assistance, comprehensive benefits, and opportunities for career growth.
Responsibilities- Leadership and Strategy: Provide strategic leadership to all departments, including Rooms Division, Sales, Engineering, Catering, Third-Party Vendors, and Food and Beverage, ensuring alignment with organizational goals.
- Operational Excellence: Oversee daily hotel operations to maintain the highest service quality and efficiency standards, ensuring seamless collaboration across all teams.
- Guest Satisfaction: Continuously evaluate and adapt services to meet evolving guest needs, ensuring an exceptional experience for every guest.
- Revenue and Profitability: Develop and implement strategies to drive financial performance, including maximizing revenue and profitability through effective cost management.
- Team Management: Lead, mentor, and inspire a team of 100+ employees across both properties, cultivating an environment of growth, accountability, and excellence.
- Market Positioning: Monitor industry trends and competitor activity to ensure both hotels remain market leaders in guest satisfaction and financial performance.
The successful candidate will have a strong track record of achieving outstanding results in revenue generation, profit, and guest satisfaction within the hospitality industry. A bachelor's degree in Hospitality Management or a related field is preferred.
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