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Client Engagement Specialist
2 months ago
Company Overview: Randstad USA is a prominent provider of workforce solutions, committed to helping individuals reach their career aspirations through effective employment strategies and exceptional client support. Our dedication to professionalism and quality ensures that we equip our clients with the necessary tools to navigate the intricacies of the job market.
Role Summary: As a Customer Service Representative in the financial sector, you will be essential in delivering outstanding support to our clientele. Your primary responsibilities will include managing incoming calls from customers, addressing their questions, providing precise information about our diverse financial offerings, and assisting in the resolution of any challenges they may face.
Core Responsibilities:
- Respond efficiently to incoming calls from customers and offer informed assistance.
- Handle customer inquiries related to financial services, account details, transactions, and company policies.
- Guide customers on investment options, retirement planning, and various financial matters.
Required Qualifications:
- A degree in Finance, Business Administration, or a related discipline is preferred.
- Experience in a financial customer service environment or call center is highly valued.
