Host/Hostess - Seaport Grille

1 month ago

Gloucester, Massachusetts, United States Cruiseport Gloucester Full time
Job Title: Host/Hostess

Cruiseport Gloucester is seeking a skilled Host/Hostess to join our team at Seaport Grille. As a Host/Hostess, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere in our dining room.

Key Responsibilities:
  • Meet and greet guests upon arrival, offering a choice of seating and escorting them to the table with a presentation of the menu.
  • Maintain proper set-up of the dining room, including even distribution of tables for the team.
  • Read, maintain, and make entries into the logbook to communicate between shifts and with management.
  • Communicate any large party requests or special arrangements to the Manager on Duty.
  • Be thoroughly familiar with menu items and related materials.
  • Ensure all menus are in pristine condition, free of stains.
  • Answer the telephone and respond to guest inquiries in a warm, genuine tone.
  • Communicate with the staff regarding special requests/needs of a guest, to include any guest allergies.
  • Complete all listed open, side-work, and closing checklists, cleaning checklists, and duties related to shift.
  • Close out and check out with manager once shift is complete.
  • Assist team members as needed to promote a teamwork environment.
Requirements:
  • Ability to stand for 8 hours at a time.
  • Ability to walk/stand approximately 90% of shift.
  • Must be able to lift up to 30 lbs. on a regular and continuous basis.
  • Must be available to work nights, weekends, and holidays.
Working Environment:

High volume Seafood Restaurant

Interior/Exterior of Restaurant, including the Deck, exposure to sun, heat, cold, and changing weather conditions.

The Beauport Hospitality Group is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

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