Host/Hostess - Seaport Grille

2 weeks ago

Gloucester, Massachusetts, United States Seaport Grille Full time
Job Summary

Seaport Grille is seeking a Host/Hostess to provide exceptional service to our guests. The ideal candidate will have a warm and sincere greeting, ensuring guests are seated in a timely manner and evenly distributing tables throughout the dining room.

Key Responsibilities:

  • Meet and greet guests upon arrival, offering choice of seating and escort to the table with a presentation of the menu.
  • Maintain proper set-up of dining room, including even distribution of tables for the team.
  • Read, maintain and make entries into the logbook to communicate between shifts and with management.
  • Communicate any large party requests or special arrangements to the Manager on Duty.
  • Be thoroughly familiar with menu items and related materials.
  • Ensure all menus are in pristine condition, free of stains.
  • Answer the telephone and respond to guest inquiries in a warm, genuine tone.
  • Communicate with the staff regarding special requests/needs of a guest, to include any guest allergies.
  • Complete all listed open, side-work, and closing checklists, cleaning checklists, and duties related to shift.
  • Close out and check out with manager once shift is complete.
  • Assist team members as needed to promote a teamwork environment.

Working Environment:

  • High volume Seafood Restaurant
  • Interior/Exterior of Restaurant, including the Deck, exposure to sun, heat, cold and changing weather conditions.

Requirements:

  • Ability to stand for 8' hours length of time.
  • Ability to walk/stand approximately 90% of shift.
  • Must be able to lift up to 30 lbs. on a regular and continuous basis.
  • Must be available to work nights, weekends and holidays.

Seaport Grille is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

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