Ultra-Luxury Condo Porters

4 days ago


New York, New York, United States Brown Harris Stevens Residential Management, LLC Full time
Lobby Attendant Position:
Brown Harris Stevens Residential Management is seeking a Lobby Attendant to join our team at an ultra-luxury condominium located on the Upper West Side. As a Lobby Attendant, you will be the first point of contact for residents and guests entering the lobby, setting the standard for the five-star aesthetic of the building.

Key Responsibilities:
Opening doors for arriving residents and guests, delivering packages, groceries, and bellcarts to and from units, maintaining Forbes Five-Star standards for lobby cleanliness and appearance, assisting residents and guests with transportation needs, and providing exceptional customer service. You will also work closely with the General Manager to address any issues related to your specific discipline area and contribute to improving the overall service experience.

Requirements:
A minimum of 2 years of customer service experience in a luxury hotel or luxury residential building is preferred. Prior experience as a Porter, Concierge, or Doorman is also beneficial. Polished and professional presentation and demeanor, strong verbal and written communication skills, and familiarity with MS Office applications and BuildingLink are essential.

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