Automotive Service Advisor
3 weeks ago
We are seeking a highly skilled Automotive Service Advisor to join our team at Midas Tampa.
About the Role:
- Estimate costs and provide repair analysis for automotive issues.
- Communicate effectively with customers to determine necessary services.
- Determine services needed by accessing technician information and referencing auto manufacturer service intervals.
Responsibilities:
- Ascertains automotive problems by listening to customer descriptions, conducting inspections, and taking test drives.
- Verifies warranty and service contract coverage by examining records and explaining provisions.
- Develops estimates by costing materials, supplies, and labor.
- Maintains customer rapport by explaining estimates and expected return of vehicle.
- Maintains automotive records by recording problems and corrective actions planned.
Requirements:
- Prior automotive experience required.
- Bilingual English/Spanish fluency.
- Ability to work rotational weekends.
- Attention to detail and basic math skills.
- High school diploma or equivalent required.
Benefits:
- Competitive salary: $23 per hour (experienced).
- Bonus based on performance.
- Paid time off.
- Opportunity for advancement.
- Employee discounts.
- Free uniforms.
- Health insurance.
- Training & development.
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