Facilities Manager
4 days ago
We are seeking a highly skilled Facilities Manager to join our team in Manchester, NH. As a key member of our facilities management team, you will be responsible for overseeing the operations and maintenance of a portfolio of facilities, ensuring uptime objectives are consistently met.
About BGISBGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Our range of solutions, supported by efficient systems, processes and people, enables us to create and optimize places that work for our clients.
Responsibilities- Portfolio Management
- Oversee the operations and maintenance of a portfolio of facilities, ensuring uptime objectives are consistently met.
- Contribute to the development and execution of comprehensive annual facility management plans in collaboration with stakeholders.
- Collaborate with relevant stakeholders to implement facility-related programs and optimize operations in the assigned region.
- Maintain accurate records of all relevant documentation within required deadlines, including annual inspections and equipment data, ensuring they are up-to-date and accessible in relevant databases.
- Ensure the safe and reliable functioning of all facilities, implementing and adhering to best practices in facility management.
- Supervise maintenance and repair tasks performed by internal technicians and service providers, ensuring timely completion and adherence to quality and safety standards.
- Collaborate with stakeholders to assess capital assets, making informed recommendations for maintenance, repair, and replacement within the capital budget.
- Continuously seek opportunities to enhance operational efficiency through best practices, sustainable initiatives, and effective use of internal resources.
- Service Delivery Management
- Responsible for meeting client obligations and expectations.
- Proactively address and resolve issues or conflicts, maintaining open lines of communication with both clients and internal leadership.
- Provide regular written and verbal updates to clients and internal stakeholders to ensure satisfaction and adherence to contractual obligations.
- Recommend and implement effective solutions for identified issues, ensuring swift resolution and continuous improvement.
- Assist internal leadership in tracking service delivery performance against key metrics and performance indicators, identifying gaps, and executing corrective action plans as needed.
- Monitors regional service requests to ensure within agreed upon scope and escalates to internal leadership as necessary.
- Ensure adherence to all relevant legislative, corporate, and industry standards, including environmental, health and safety, and building regulations.
- A bachelor's degree or 2+ years of facility management experience.
- 2+ years of experience in facility operations and maintenance management (preferred).
- Proven abilities in ensuring quality service delivery.
- Strong skills in managing budgets effectively.
- Excellent communication, influence, and negotiation skills; solid people leadership capabilities.
- Ability to build and maintain strong client relationships.
- Effective management of vendor relationships.
- Demonstrated ability in managing projects efficiently.
- Expertise in business continuity planning and execution.
- Commitment to incorporating sustainable practices within facility operations.
- Thorough understanding of health and safety requirements; strong safety mindset.
- Focus on continuous improvement and implementing best practices in facility management.
$85,000 - $110,000 per year, depending on experience.
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