Transportation Operations Manager

1 month ago


Syracuse, New York, United States Syracuse University Full time

Job Summary

Syracuse University is seeking a highly skilled Transportation Operations Manager to oversee the coordination of transportation services for the university community. This role will supervise a team of drivers and ensure the safe, efficient, and high-quality transportation of students, faculty, and staff.

The ideal candidate will have excellent communication and customer service skills, as well as the ability to work independently and as part of a team. Experience with vehicle communication systems, GPS tracking, and route management is highly desirable.

Key Responsibilities

  • Supervise and coordinate transportation services for the university community
  • Manage a team of drivers and ensure their schedules are met
  • Coordinate coverage and fill shifts due to absences
  • Compile ridership data and respond to customer requests
  • Ensure optimal safety of vehicle operations and driver accountability

Requirements

  • Associates degree or equivalent experience required
  • Ability to maintain a valid NYS driver's license
  • Experience with vehicle communication, video, GPS, and routing systems
  • Experience with managing staff
  • Basic computer and administrative skills

Preferred Qualifications

  • Excellent customer service and communication skills
  • Ability to work daytime, evenings, and weekends, with additional hours during events


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