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Relationship Banking Professional

2 months ago


State College, Pennsylvania, United States First National Bank of Pennsylvania Full time
Primary Office Location:

1667 N. Atherton Street, State College, PA

Key Responsibilities:

Develop Proficiency: Basic consumer banking transactions, account servicing, and lending.

Execute Branch Leads: Consistent execution of customer transaction requests and identification of opportunities to convert transactions to qualified sales or referral leads.

Adhere to FNB Policies: Strategies, and Core Values.

Primary Responsibilities:

Promote Sales Process: Greet customers, identify customer service and product needs, leverage sales leads, and outbound calling.

Make Recommendations: Selling and cross-selling of Bank products and services.

Identify and Achieve Goals: Individual weekly sales/referral goals set by the Branch Manager.

Incorporate Digital Products: FNB digital products and services into customer interactions.

Perform Routine Operational Duties: Traditional teller transactions and other operational tasks according to established policies and procedures.

Additional Responsibilities:

Compliance: Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Education and Experience:

Minimum Level of Education: High School or GED

Minimum # of Years of Job Related Experience: 0

Skills Required:

Excellent Customer Service Skills:

Excellent Communication Skills: Both written and verbal

Excellent Organizational, Analytical and Interpersonal Skills:

Detail-Oriented:

Ability to Use a Personal Computer and Job-Related Software:

MS Word - Basic Level:

MS Excel - Intermediate Level:

MS PowerPoint - Basic Level:

Licensures/Certifications:

Nationwide Mortgage Licensing System and Registry Identifier: Preferred but will be required

Physical Requirements:

Frequent Driving: Car, van, truck

Equal Employment Opportunity:

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.