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Customer Support Associate

2 months ago

Versailles Kentucky, United States Domino's Franchise Full time
Job Overview

We are in search of motivated individuals to handle customer inquiries, input pizza orders into our systems, and acquire the skills to craft exceptional pizzas from the ground up. This role demands a friendly demeanor and the ability to engage with the public effectively.

Career Growth
Numerous team members have transitioned from entry-level positions to become successful franchise owners. Opportunities abound for advancement, whether as a customer service representative, manager, or even a corporate leader.

Commitment to Diversity
Our goal is to acknowledge, appreciate, and leverage the unique skills and contributions of every individual. We strive to foster an environment where all team members can achieve their fullest potential, regardless of their differences.

Core Values
We take pride in our employees, and they take pride in being part of Domino's Pizza. Achieving our status as the premier pizza delivery service globally relies on the collective efforts of our exceptional team.

Position Requirements
- Must be at least 18 years old.
- General responsibilities for all team members include:
- Operating all necessary equipment.
- Stocking ingredients from delivery to storage areas.
- Preparing food products.
- Managing and processing phone orders.
- Conducting inventory and completing related documentation.
- Maintaining cleanliness of equipment and facilities on a daily basis.

Training and Development
On-the-job orientation and training will be provided.

Communication Skills
- Ability to understand and provide accurate written instructions.
- Proficient verbal communication skills for interacting with customers and colleagues.

Essential Skills
- Quick and accurate mathematical skills (calculator may be used).
- Capability to provide correct monetary change.
- Strong verbal, written, and telephone skills for processing orders.
- Coordination skills for precise movements with speed.
- Proficiency in entering orders using a computer keyboard or touch screen.