Logistics Operations Coordinator
2 weeks ago
- Planifica y ejecuta el procesamiento eficiente de pedidos de clientes en el sistema SAP, asegurando que los productos se entreguen a los clientes de manera puntual y sin inconvenientes. Esto incluye el mantenimiento de mensajes y datos de contacto de clientes en los registros de Datos Maestros de Clientes, así como la notificación a las plantas sobre solicitudes especiales de clientes y arreglos de envío, verificando precios y términos de incoterms en las órdenes de compra.
- Coordina el envío y la entrega entre los clientes y las plantas, lo que requiere conocimiento de los procedimientos logísticos del cliente, métodos de transporte y regulaciones.
- Revisa las solicitudes de precios especiales para garantizar la consistencia, alineación con los términos actuales de flete y pagos, y las aprobaciones adecuadas. Presenta solicitudes de precios sin errores.
- Investiga y resuelve deducciones de clientes; identifica y corrige factores contribuyentes para evitar deducciones futuras.
- Informa sobre escasez de inventario o problemas al Gerente Regional de Cadena de Suministro y al Planificador de Inventario.
- Asigna oportunamente el inventario disponible para cumplir con los plazos de transporte/almacenamiento del cliente y satisfacer los requisitos de entrega de los clientes. Esto puede incluir discusiones con la gerencia y/o ventas para revisar cambios en la demanda de los clientes o desviaciones de requisitos.
- Registra quejas de clientes en la base de datos April Star y proporciona acciones correctivas para problemas encontrados en el envío, facturación e inventario. Ingresa SCAR/CAR según sea necesario para problemas de incumplimiento de proveedores internos y externos.
- Desarrolla relaciones laborales sólidas con clientes externos.
- Se prefiere título universitario en Negocios, Logística o Cadena de Suministro con 5 años de experiencia relacionada. Se considerará experiencia empresarial o industrial equivalente.
- Conocimiento práctico de SAP (o ERP similar) en un entorno de fabricación. Se desea conocimiento funcional de MS Excel y Power Point para brindar apoyo al Gerente Regional/equipo de ventas/cliente.
- La posición requiere habilidades organizativas, de comunicación y gestión del tiempo sólidas. Habilidades excelentes en resolución de problemas, persuasión, negociación y resolución de conflictos son críticas.
- Capacidad para comprender rápidamente información general sobre negocios y mercados, así como información técnica relacionada con los productos de Lanxess para servir como recurso del departamento.
- Experiencia en operaciones logísticas internacionales y conocimiento de regulaciones de cumplimiento de exportación son un plus.
- Experiencia en SAP en el módulo Order to Cash.
- Se prefiere título universitario en Negocios, Logística o Cadena de Suministro con 3-5 años de experiencia relacionada.
Tipos de Trabajo:
Tiempo completo, Contrato
Compensación:
$38.00 por hora
Horas esperadas: 40.00 por semana
Beneficios:
- Seguro de salud.
Horario:
- Turno de 8 horas.
- Turno diurno.
- Lunes a viernes.
Ubicación del Trabajo:
Presencial.
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