Logistics Operations Coordinator

2 weeks ago


Pittsburgh, Pennsylvania, United States V R Della IT Services Private Limited Full time
Descripción del Trabajo:

  • Planifica y ejecuta el procesamiento eficiente de pedidos de clientes en el sistema SAP, asegurando que los productos se entreguen a los clientes de manera puntual y sin inconvenientes. Esto incluye el mantenimiento de mensajes y datos de contacto de clientes en los registros de Datos Maestros de Clientes, así como la notificación a las plantas sobre solicitudes especiales de clientes y arreglos de envío, verificando precios y términos de incoterms en las órdenes de compra.
  • Coordina el envío y la entrega entre los clientes y las plantas, lo que requiere conocimiento de los procedimientos logísticos del cliente, métodos de transporte y regulaciones.
  • Revisa las solicitudes de precios especiales para garantizar la consistencia, alineación con los términos actuales de flete y pagos, y las aprobaciones adecuadas. Presenta solicitudes de precios sin errores.
  • Investiga y resuelve deducciones de clientes; identifica y corrige factores contribuyentes para evitar deducciones futuras.
  • Informa sobre escasez de inventario o problemas al Gerente Regional de Cadena de Suministro y al Planificador de Inventario.
  • Asigna oportunamente el inventario disponible para cumplir con los plazos de transporte/almacenamiento del cliente y satisfacer los requisitos de entrega de los clientes. Esto puede incluir discusiones con la gerencia y/o ventas para revisar cambios en la demanda de los clientes o desviaciones de requisitos.
  • Registra quejas de clientes en la base de datos April Star y proporciona acciones correctivas para problemas encontrados en el envío, facturación e inventario. Ingresa SCAR/CAR según sea necesario para problemas de incumplimiento de proveedores internos y externos.
  • Desarrolla relaciones laborales sólidas con clientes externos.
Habilidades y Experiencia:

  • Se prefiere título universitario en Negocios, Logística o Cadena de Suministro con 5 años de experiencia relacionada. Se considerará experiencia empresarial o industrial equivalente.
  • Conocimiento práctico de SAP (o ERP similar) en un entorno de fabricación. Se desea conocimiento funcional de MS Excel y Power Point para brindar apoyo al Gerente Regional/equipo de ventas/cliente.
  • La posición requiere habilidades organizativas, de comunicación y gestión del tiempo sólidas. Habilidades excelentes en resolución de problemas, persuasión, negociación y resolución de conflictos son críticas.
  • Capacidad para comprender rápidamente información general sobre negocios y mercados, así como información técnica relacionada con los productos de Lanxess para servir como recurso del departamento.
  • Experiencia en operaciones logísticas internacionales y conocimiento de regulaciones de cumplimiento de exportación son un plus.
Habilidades Requeridas:

  • Experiencia en SAP en el módulo Order to Cash.
Habilidades Deseadas:

  • Se prefiere título universitario en Negocios, Logística o Cadena de Suministro con 3-5 años de experiencia relacionada.

Tipos de Trabajo:
Tiempo completo, Contrato

Compensación:
$38.00 por hora

Horas esperadas: 40.00 por semana

Beneficios:
  • Seguro de salud.

Horario:
  • Turno de 8 horas.
  • Turno diurno.
  • Lunes a viernes.

Ubicación del Trabajo:
Presencial.

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